At Stream Flies Kenya, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (www.streamflies.biz) and engage with our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
-
Name
-
Email address
-
Phone number
-
Billing and shipping address
-
Payment information (processed securely through third-party payment providers)
b. Non-Personal Information:
-
IP address
-
Browser type and version
-
Pages visited on our website
-
Referral sources (how you found our website)
-
Time spent on pages
2. How We Use Your Information
We use the collected information for the following purposes:
-
To process and fulfill orders
-
To communicate with customers about their orders, inquiries, and support requests
-
To improve our website, services, and customer experience
-
To send promotional emails (only with consent)
-
To prevent fraudulent transactions and enhance security
-
To comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
-
Payment Processors: To securely process transactions
-
Shipping Providers: To fulfill and deliver orders
-
Service Providers: Third-party tools for website analytics, customer support, or marketing (e.g., Google Analytics, email marketing services)
-
Legal Authorities: When required by law or to protect our legal rights
4. Data Security
We take reasonable precautions to protect your personal information. Our website uses encryption and secure payment gateways to ensure the safety of transactions. While we implement security measures, no online transmission is 100% secure, and we encourage customers to use strong passwords and remain vigilant.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
-
Enhance website functionality
-
Analyze traffic and improve user experience
-
Provide relevant advertisements
Users can manage cookie preferences through their browser settings.
6. Your Rights and Choices
You have the following rights regarding your personal data:
-
Access and Correction: Request access to or correction of your personal information
-
Opt-Out: Unsubscribe from marketing emails at any time
-
Deletion: Request deletion of your personal data, subject to legal and business obligations
-
Data Portability: Request a copy of your personal information in a structured format
To exercise these rights, please contact us at [sales@streamflies.biz].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices and encourage users to review their policies before sharing personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically.
9. Contact Information
If you have any questions about this Privacy Policy, please contact us at: Stream Flies Kenya
Email: sales@streamflies.biz
Website: www.streamflies.biz